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AI Agent Design Workshop

Are you looking to automate tasks that go beyond the repetitive—tasks that require adaptability, learning, and decision-making? Our upcoming hands-on experience will guide you in designing AI agents that work for you.

Applying a Human-Centered Approach to Identify and Define Business AI Use Cases

This learning journey provides a detailed guide on applying a human-centered approach to identifying and defining Business AI use cases. It focuses on conducting two interactive sessions, designed to explore and define AI use cases based on business and user needs.
This free, externally accessible course allows participants to earn a record of achievement, which can be shared on social media.

Prepare for User Interviews – Template (PDF)

Analyze Data and Find Insights – Guide (PDF)

Reframe the Challenge – Template (PDF)

Formulate a Problem Statement – Template (PDF)

Map the User Experience Journey – Template (PDF)

[How To] Conduct Field Research – Workbook (PDF)