Innovation Toolkit for AI

Human-centered methods to create impact with AI

Turn artificial intelligence into strategic impact

Artificial intelligence (AI) adoption has accelerated rapidly—especially with the rise of generative AI tools like ChatGPT. But with the excitement comes confusion: What should we actually do with AI?
AI is a general-purpose technology with infinite possibilities. That’s exactly why many organizations struggle to pinpoint where and how it can make a meaningful difference.
To help organizations identify and define valuable, human-centered use cases for AI, the SAP AppHaus has developed four collaborative and structured workshop formats that guide teams to:

  • Focus on real business and user needs
  • Explore where AI can create impact
  • Define use cases that are both feasible and meaningful

Four ways to unlock AI value

Whether you’re just starting or refining your AI strategy, these methods will help you and your team apply AI with clarity and purpose to uncover, define, and design AI use cases—from broad opportunities to concrete AI solutions.

Business AI Explore Workshop

Want to explore where AI could create value in your organization?
This workshop helps your team understand AI’s potential and identify innovative AI use case ideas with business impact.
See instructions

Business AI Design Workshop

Looking to improve your process with AI or define your AI use case ideas? 
In this workshop, your team defines a solution concept to address pain points in a current business activity—using AI to enhance or optimize it.
See instructions

Joule Agent Discovery Workshop

Want to streamline an activity or process and wonder if an AI agent can help? This workshop helps your team explore what agents can do and identify agentic use cases that improve productivity and efficiency.
See instructions
Coming soon

AI Agent Design Workshop

Have an idea for an AI agent, or a role in your organization that could be supported by one? This workshop helps your team explore what goals, tasks, or decisions an agent could take on, and guides you to design a custom agentic system to s
See what’s coming

How to get started

Choose the right workshop for your project phase

Each workshop in this toolkit supports a different stage of the 
Human-Centered Approach to Innovation. The best starting point depends on where you are in your journey—and what your team or customer wants to achieve.

Start in the Explore phase if you’re identifying opportunities and exploring what AI can do for your organization.

Move into Discover and Design when you’re ready to shape a solution around one of your ideas.

  • Use the Business AI Design Workshop to define how an AI solution should work, and map out a concept to improve a specific process.
  • Use the AI Agent Design Workshop to define who your agent should support and how—including what tasks it should handle, tools it should use, and how humans stay in the loop.

Learn to run the AI workshops

Want to lead these workshops yourself? These free learning resources will guide you through every step.

Applying a Human-Centered Approach to Identify and Define Business AI Use Cases

Learn how to run the Business AI Explore and Design workshops. This course walks you through two interactive sessions designed to help teams uncover and define valuable AI opportunities based on business and user needs.
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Discovering High-Value Opportunities for Agentic AI

Get trained on the AI Agent Discovery Workshop. You'll learn how to inspire participants, prioritize use cases, and adapt the format for different teams, timeframes, or virtual settings.
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Only for SAP Learning Hub subscribers

Spotting Agentic Opportunities in Practice

Join a live session to see the Agent Discovery Workshop in action. We’ll walk through real examples of how teams identified high-value agentic use cases—and how you can facilitate the same results (needs SAP Learning Hub subscription).
Register for upcoming session

Make your ideas real with with SAP technologies

Once you’ve defined your AI solution or agent, it’s time to bring it to life.
 Whether you’re building a prototype or launching at scale, these resources will help you implement your ideas using SAP’s technologies.

Navigating Large Language Models fundamentals and techniques for your use case

This learning journey will provide you a description of Large Language Models (LLMs) and SAP's Business AI strategy towards LLMs along with techniques and methods for optimal LLM performance for your use case.
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Solving your business problems using prompts and LLMs in SAP's Generative AI Hub

Use SAP's Generative AI Hub to solve your business problems using LLMs, SAP AI Launchpad, and generative-ai-hub SDK. Apply techniques for refining and evaluating prompts using different large language models in the Generative AI hub.
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Building Joule Agents across SAP Business Suite

Explore five example agents tailored to key business functions (Finance, Procurement, Supply Chain, Human Resources), learn how to build them, and understand how their embedded intelligence and tools drive efficiency, accuracy, and scale.
Start learning

Your voice matters!

Have you tried out our methods? We’d love to learn about your experiences, feedback, and ideas.

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