Define Your Use Case
A short and concrete description of a use case idea for future implementation
This short exercise helps to formulate use case ideas more concretely by indicating the department or business unit which would benefit from the use case, the solution idea to be implemented, the target users for the solution and the business challenge being addressed.
A concrete definition for a use case helps a team more easily evaluate ideas.
The exercise is particularly helpful after analyzing business challenges and collecting and discussing solution ideas.
GOAL
Define a use case idea for implementation
PARTICIPANTS
Department leads from business and IT, project sponsors, strategic decision makers
TIME NEEDED
10 - 20 minutes
PHASE
Explore
Before You Start
- Collect Innovation Opportunities
- It can be particularly useful to evaluate and prioritize use case ideas based on value and effort. In this case, a previous session is required to identify a list of possible use case ideas. See the method:
Materials you will need
Templates for Download
Steps
Creating a use case definition includes several steps. We recommend completing them in one session.
Write a description for every use case idea generated
You have already generated use case ideas with the method
Collection of Innovation Opportunities.
Write a description for every use case idea generated. Start defining the department or business unit who would benefit from the implementation of the use case.
Write the solution idea the use case is referring to
This should be a concrete tangible solution such as a new application, a specific change in a current process or approach.
When describing the solution idea, avoid too generic formulations such as “increase efficiency” or “improve quality”. Indicate rather the application or service that could help to reach such result.
Indicate the target users for the mentioned solution idea
Which role in your company will use the solution?
Indicate the challenge the solution is helping to solve
Indicate the challenge the solution is helping to solve, or the added value it would provide.
Indicate the business value
Indicate the business value for the formulated use case on a scale from 1 – 5.
See Completed Example
You're done!
To learn how your use case ideas can be implemented with SAP technologies, carry out a Use Case Exploration Workshop or continue with the Use Case Evaluation.