Keeping Workers Safe Using Intelligent Compliance Processes

CITIC Pacific Mining


The nature of our work in the Mining and Resources Sector means that our 5000+ workforce often undertake complex and high-risk work across the full range of mining operations. CPM has a regulatory and owner operator duty of care to ensure that our workforce who perform these high-risk tasks have provided the documentary evidence that they are appropriately trained to do so. The mobilization process is comprehensive, with several touch points for both CPM and often a Contracting partner. The initial and ongoing burden of recording Drivers licenses, High Risk Work licenses, and other credentials is time consuming and often leads to a person arriving to site who hasn’t shown the evidence that they are job ready.


Document Compliance provides employees and contractors with a simple, fast and convenient application for providing their documentary evidence for compliance and safety. Integrated with SAP SuccessFactors, Document Compliance devolves responsibility for compliance to the employee or contractor and uses intelligent technologies to virtually eliminate the manual work involved in compliance by digitally retrieving the pertinent information from uploaded documents (expiry dates, issue dates, worker name, DOB matching etc)


Document Compliance helps CPM mitigate health and safety (H&S). It decreases lost productivity caused by manual document submissions by worker, visual inspections by the training team and administrative tasks related to recording and attaching documents in SAP SuccessFactors. It also helps detect non-compliance in the workforce and increases cyber security of personal/sensitive information that could traditionally be exposed during transit, be unnecessarily stored in multiple locations with limited role based access control and unencrypted at rest.


Annual saving in lost productivity from workers


Time saved by Learning Administrators attributed to automation


Return on investments expected within first 6 months

Application Realization Diagram of the solution

The health and safety of our employees, contractors, customers and community are of paramount importance to CITIC and Sino Iron. A safe working environment underpins the viability of our project. The compliance documentation application helps to improve workforce safety and increases worker productivity.

CITIC Pacific Mining

originally published on SAP Innovation Awards 2023 entry page.


CITIC Pacific Mining

Perth, Australia
No. of employees

Located on the Pilbara coast in Western Australia, Sino Iron is a fully integrated, pit-to-port magnetite iron ore mining, processing and export mega-project. Today they proudly stand as the world’s largest seaborne supplier of magnetite concentrate to China – pioneering a new downstream processing industry for Western Australia.
Based on the values of Integrity, Harmony, Dedication, Creativity, Excellence, and Cohesion, CPM’s mission is to become Australia’s
pre-eminent long-term sustainable and low-cost producer of premium magnetite products – supporting lower global emissions across the steel cycle; helping secure the long-term international competitiveness of Western Australia’s iron ore industry; and maximising value for shareholders and socio-economic benefits for the local community, including Sino Iron’s 5000-strong workforce.